Scrum Master

Key details:

• Position: Scrum Master
• Company Preference: Candidates must currently work in or have experience with product-based companies only.

Candidates have strong experience in Agile/Scrum practices and product development environments.

This is a leadership role in our engineering team – not just a cog in the wheel. This is not a maintenance role. This is engineering leadership—owning the backend architecture of a global, privacy-first communication platform. You'll lead by example, guide a high-calibre team, and ensure our backend systems remain blazing-fast, rock-solid, and uncompromising on security. You'll be at the intersection of code and leadership—mentoring engineers, driving architectural decisions, and setting engineering standards that define how a global product is built.

Who are we We are a young product company scaling fast and outgrowing the startup tag—with global scale in our crosshairs. We don't do okay. We give everything we've got to build the best communication platform in the world. Our team includes engineers from IIT and other top institutions—people who care deeply about the craft, performance, and purpose. You'll learn more in 6 months here than most engineers do in 3 years elsewhere. We're intense. High-strung. Focused. Our team includes engineers from IIT and other top-tier backgrounds. But what defines us is not our degrees—it's our refusal to compromise on quality, performance, or privacy.

Why this role Exists We are building fast. Features are shipping. Clients are going live. Enterprise expectations are real. This role is about owning execution, We need someone who ensures: • No ticket gets lost • No timeline slips unnoticed • No sprint commitments are casual • No release happens without structure.

What you will own Sprint Discipline & Ticket Hygiene • Run daily standups and sprint ceremonies • Maintain Jira with accurate, real-time status • Ensure tickets are well-defined, prioritized, and tracked • No in-progress forever tickets • No ambiguity in ownership If it's in Jira, it should reflect reality.

Delivery Ownership • Track committed sprint deliverables • Identify risks early • Escalate blockers immediately • Ensure deadlines are respected You are accountable for timeline visibility and delivery predictability. Team Motivation & Energy Startups aren't 9–5 machines.

You will: • Motivate teams to go the extra mile when required • Keep morale steady during crunch phases • Handle team tantrums, friction, and emotional spikes • Balance empathy with accountability You should know when to push and when to stabilize.

Release & Deployment Discipline • Set up clear SOPs for release management • Define structured deployment workflows • Ensure QA sign-offs are formalized • Maintain release checklists • Avoid last-minute chaos • Releases should feel controlled, not rushed.

Cross-Team Coordination • Align Product, Engineering, QA, and DevOps • Ensure handoffs are clean • Make sure nothing falls between teams • Keep communication tight and structured No silos. No surprises.

Who we're looking for • 4+ years experience as Scrum Master / Delivery Manager / Project Manager in a product company • Strong Agile & Scrum understanding • Hands-on experience with Jira (or equivalent tools) • Experience managing high-performance engineering teams • Strong ownership mindset • Calm under pressure • Comfortable having tough conversations This is not a ceremonial Scrum Master role. You're here to make sure we ship what we commit, and we ship it well.