Job Title:
Senior Manager – Master Data Management (MDM)
Job Purpose:
To lead and govern enterprise-wide master data strategy, design, quality, and stewardship across key domains (Material, Vendor, Customer, Finance, and Employee) in alignment with the organization's digital transformation roadmap, including SAP S/4HANA implementation and global process harmonization. The role ensures data accuracy, consistency, and compliance across all systems and business processes to enable seamless operations, reporting, and analytics.
Key Responsibilities:
1. Strategy & Governance
- Define and implement the MDM strategy, policies, and standards across global business units.
- Establish data governance frameworks, including ownership, stewardship, and approval hierarchies.
- Partner with IT, business process owners, and compliance teams to ensure data alignment with global process templates.
- Develop KPIs and dashboards for monitoring master data quality, timeliness, and completeness.
2. SAP S/4HANA Master Data Leadership
- Act as the business lead for Master Data in the SAP S/4HANA implementation, focusing on Material Master, BP (Customer/Vendor), and Finance Master Data domains.
- Collaborate with MDG (Master Data Governance) and Data Migration teams to ensure data accuracy and completeness during cutover.
- Ensure alignment of master data models with Finance (CoA, Profit Centers, Cost Centers), Supply Chain, and Quality structures.
- Manage data harmonization and de-duplication initiatives across legacy systems, SAP MDG, and interfaces with third-party tools.
3. Data Quality & Stewardship
- Drive data quality improvement programs through validation rules, cleansing, and enrichment initiatives.
- Define and enforce data creation/change control workflows and approval hierarchies.
- Monitor data lifecycle from creation to archival, ensuring SOX, US GAAP, and GMP/GxP compliance where applicable.
- Conduct periodic audits and reconciliation of key master data objects (e.g., Material Groups, GL Accounts, BP Roles, etc.).
4. Cross-Functional Collaboration
- Liaise with Finance, Supply Chain, Manufacturing, Quality, and Regulatory teams to understand master data dependencies.
- Partner with Global Process Owners (GPOs) to embed master data governance within process design.
- Collaborate with IT and MDG developers for automation and workflow optimization.
- Support training and change management for data owners and business users across regions.
5. Continuous Improvement & Analytics
- Identify and implement AI/ML-based tools for duplicate detection, anomaly identification, and data health scoring.
- Develop and maintain dashboards and scorecards in Power BI/Tableau for master data KPIs.
- Lead post-go-live data improvement waves and ensure continuous governance maturity.
Key Domains of Responsibility:
Domain: Material Master
Scope of Data : FG, SFG, RM, PM, API, Lab Supplies
Key Considerations : Valuation class, batch management, regulatory attributes
Domian : Business Partner (Vendor/Customer)
Scope of Data : Global Suppliers, CMOs, CROs, Customers, Distributors
Key Considerations :Tax, banking, withholding, regional compliance
Domain: Finance Master
Scope of Data : Chart of Accounts, Cost Centers, Profit Centers
Key Considerations :Multi-ledger (US GAAP / IND AS), Segment Reporting
Domain: Plant & Organizational Structures
Scope of Data :Plant, Storage Locations, Sales Org, Company Code
Key Considerations :Cross-country alignment, SEZ/EOU segregation
Domain: Employee / HR Data (if in scope)
Scope of Data :HR master for role mapping
Key Considerations :Security roles, workflow approvals
Qualifications:
- Education: CA / MBA (Finance / Operations) / BE / B.Tech. preferred.
- Experience: 10–15 years total, with at least 5 years in Master Data Management in a global SAP environment.
- Proven experience in SAP MDG, S/4HANA, and data governance frameworks.
- Exposure to pharmaceutical / life sciences regulatory environments preferred.
- Strong knowledge of data models, process governance, and cross-domain dependencies.
- Proficiency in tools: SAP MDG, SAP Information Steward, Data Services, Power BI, Excel, SQL.
Key Skills:
- Data governance and process design
- SAP MDG and S/4HANA master data expertise
- Stakeholder management across global functions
- Analytical and problem-solving mindset
- Excellent communication and documentation skills
- Change management and training leadership
KPIs / Success Metrics:
Area : Data Quality
Key Performance Indicator : % accuracy and completeness of master data
Area : Process Efficiency
Key Performance Indicator :Turnaround time for master data creation/change
Area : Compliance
Key Performance Indicator : % adherence to governance and approval workflows
Area : Project Delivery
Key Performance Indicator :Timely migration and go-live readiness
Area: User Satisfaction
Key Performance Indicator :Stakeholder feedback and adoption rate
