Salesforce Technical Lead Job Description
Job Title: Salesforce Technical Lead
Job type: 6 -9 month
Location: On-site Noida
Role Overview:
We are looking for an experienced Salesforce Technical Lead to drive the design, development, and delivery of scalable Salesforce solutions. The role requires strong technical expertise, leadership capabilities, and the ability to align business goals with technology outcomes.
Key Responsibilities:
- Design and develop applications on the Salesforce platform using Education Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Einstein Analytics.
- Translate business and technical objectives into clear Salesforce solutions and success metrics.
- Lead and facilitate communication across the team to ensure seamless execution.
- Propose and document efficient processes to streamline software development.
- Foster a culture of learning, collaboration, and technical leadership within the team.
- Drive cross-team collaboration with other technical leads and stakeholders.
- Ensure adoption of Agile methodologies and best practices.
- Own delivery timelines and ensure on-time and high-quality project delivery.
Required Experience & Skills:
- 10+ years of overall experience with strong understanding of SDLC.
- Extensive experience with Sales Cloud, Service Cloud, and Experience Cloud (Education Cloud preferred).
- Expertise in Aura Components and Lightning Web Components.
- Strong experience in Apex Classes and Triggers.
- Experience in third-party integrations using APIs.
- Hands-on Salesforce administration experience.
- Expertise in Reports, Dashboards, and Analytic Snapshots.
- Experience in Data Migration using Import Wizard, Workbench, and Apex Data Loader.
- Strong decision-making on technology trade-offs.
- Experience in business requirements, process flows, application design, testing, and release management.
- Good understanding of CI/CD pipelines and code scanning tools.
Company Overview
- MetroMax Group is a group of companies specializing in the logistics domain. MetroMax Solutions, part of the MetroMax Group, provides BPO and IT services.
- We have a workforce of 500+ team members spread across Atlanta (US), Bangalore, and Jaipur (India).
- Our India centre functions as the Backoffice for US operations while also offering IT and BPO services to global clients.
- The India office achieved a 417% growth in headcount last year, driving significant business expansion.
- MetroMax Group has been operating for 5+ years and holds prestigious certifications including ISO 9001, ISO 27001, NASSCOM, TiE, and Great Place to Work.
