Salesforce manager

Job Title: Senior Manager Salesforce (Leadership, Strategy & Communication)

Location: Bangalore (Hybrid Mode)

Experience: 10+ Years

About the Role

This role requires a highly experienced Salesforce leader who combines deep platform expertise with strong strategic thinking, excellent communication, and proven leadership ability. The Senior Manager will drive Salesforce transformation initiatives, lead cross-functional teams, and ensure that business, technology, and operational goals align seamlessly.

Key Responsibilities

Salesforce Expertise: Lead Salesforce architecture, customization, and optimization across multiple

business units. Oversee configuration, integrations, data flows, automation, and platform governance.

Leadership & Team Management: Manage cross-functional technical teams, mentor developers/admins, and ensure

adherence to best practices, coding standards, and SDLC processes.

Strategic Planning: Define long-term Salesforce roadmap, drive platform adoption, and ensure

alignment with organizational goals. Identify opportunities to enhance process efficiency and automation.

Stakeholder Collaboration: Work closely with business, finance, operations, and executive teams to

translate needs into scalable Salesforce solutions. Provide clear communication at all levels.

Project Delivery: Oversee end-to-end implementationfrom discovery, design, and development to testing, deployment, and post-launch supportensuring timely, high-quality delivery.

Data, Security & Compliance:Ensure strong data governance, platform security, access controls, and compliance with enterprise standards.

Performance Optimization: Monitor system performance, recommend improvements, and

ensure reliability and scalability of the Salesforce ecosystem.

Required Qualifications

10+ years of Salesforce experience with deep technical and functional knowledge.

Strong expertise across Salesforce modules, integrations, automation, and custom development.

Proven leadership experience managing teams, projects, and executive-level communication.

Strategic mindset with the ability to define vision, roadmap, and long-term platform direction.

Outstanding verbal and written communication skills.

Strong understanding of Salesforce governance, security, and data best practices.

Experience working with cross-functional teams in Agile environments.

Preferred Certifications

Salesforce Administrator / Advanced Administrator Salesforce Platform App Builder Salesforce

Sales/Service Cloud Consultant CSM / CSPO (preferred for leadership roles)

Leadership &Soft Skills

Proven ability to lead and inspire teams.

Excellent communicationable to simplify complex concepts.

Strategic decision-making and problem-solving capability.

Strong stakeholder and relationship management skills.

Ability to thrive in fast-paced and evolving environments.

Why Join Us

Opportunity to lead high-impact Salesforce initiatives at scale.

Collaborative, innovative, and growth-driven work culture.

Competitive compensation, benefits, and career advancement opportunities.