Salesforce BSA / Product Owner

• Define vision, prioritize backlog, and ensure alignment with business goals

• Lead discovery calls with stakeholders and map business processes into Salesforce

• Provide functional expertise in Sales Cloud, CPQ, and Service Cloud

• Lead M&A integrations: map source to target systems and oversee object migration

• Analyze, document, and optimize business processes for scalability and efficiency

• Mentor and guide the Scrum team, fostering collaboration and delivery excellence

• Ensure compliance, security, and governance standards are met

• Plan and execute UAT, coordinate regression testing, and provide release sign-off

• Define and track KPIs to measure product success and adoption