Job Title: Salesforce Administrator
Location: Noida
Experience: 57 Years
Shift: 07:00 PM to 04:00 AM IST (US Shift)
Job Summary
We are looking for an experienced Salesforce Administrator to manage and optimize our Salesforce environment. The ideal candidate will have strong hands-on experience in system configuration, user management, automation, and supporting business users in a fast-paced environment.
Key Responsibilities
- Administer and maintain Salesforce (Sales Cloud, Service Cloud).
- Manage users, profiles, roles, permissions, and security settings.
- Configure workflows, process builders, flows, validation rules, and automation.
- Handle data management including data imports, exports, and cleansing.
- Create and manage reports, dashboards, and analytics.
- Act as a liaison between business teams and technical teams.
- Perform regular system audits, backups, and health checks.
- Troubleshoot Salesforce issues and provide timely user support.
- Manage releases, sandbox environments, and change management.
- Ensure best practices in Salesforce governance and compliance.
Required Skills & Qualifications
- 57 years of hands-on Salesforce Administration experience.
- Strong understanding of Salesforce Sales Cloud & Service Cloud.
- Experience with Flows, Workflow Rules, Process Builder, and Validation Rules.
- Strong knowledge of reports, dashboards, and data management tools.
- Experience with integrations and AppExchange applications is a plus.
- Excellent communication and stakeholder management skills.
- Salesforce Admin Certification is preferred.
Good to Have
- Experience supporting US-based teams.
- Exposure to Agile/Scrum environments.
- Basic knowledge of Apex and SOQL.
