Sales Trainer

Company Description

PolicyBoss.com, founded in 2002, is one of India's leading and fastest-growing insurtech companies, achieving a CAGR of 30% over the last five years. With a presence in over 25 cities and a partner network spanning 800+ locations, it serves a customer base of 5 million. Backed by TPG Growth since 2015, the company closed FY22 with premium collections surpassing Rs. 1,000 crore. PolicyBoss.com is dedicated to revolutionizing the insurance experience through a customer-centric, transparent, and hassle-free approach supported by advanced technology and a trusted advisor network.

Job Title: Trainer

Company: PolicyBoss

Department: Learning & Development / Training

Location: Mumbai

Reports To: Training Manager / L&D Head

Job Summary:

PolicyBoss is looking for a dynamic and result-oriented Trainer to drive training initiatives for sales teams, Tele-callers, and agency/POSP channels. The role involves delivering high-impact training programs focused on insurance products, sales effectiveness, and customer engagement to improve overall business performance.

Key Responsibilities:

Conduct induction and on boarding training for new hires

Deliver product training for motor, health, and life insurance

Train teams on sales skills, objection handling, and closing techniques

Identify training needs through performance data and feedback

Develop training modules, presentations, and learning content

Conduct refresher and up skilling sessions regularly

Evaluate training effectiveness through assessments and performance tracking

Work closely with sales teams to improve conversion ratios and productivity

Maintain training MIS, reports, and attendance records

Support business teams in achieving revenue targets through capability building

Key Skills & Competencies:

Strong presentation and facilitation skills

Excellent communication and influencing abilities

Good understanding of insurance products and sales processes

Ability to engage large groups and drive participation

Content creation and training design expertise

Analytical approach to measure training impact

Qualifications:

Graduate in any discipline (MBA/PGDM preferred)

Certification in Training (TTT) is an added advantage

Experience:

2–6 years of experience in training, preferably in insurance/BFSI

Prior experience in Agency sales training is highly preferred

Performance Metrics (KPIs):

Improvement in sales conversion rates

Training feedback scores

Speed of new hire productivity

Performance improvement post-training

Business impact of training initiatives