We are seeking a dynamic and experienced Sales Manager with a strong background in both sales and operations management. The ideal candidate will have a proven track record of sales success, team building, process management and people management. The role requires a hands-on approach to closing deals and actively managing the sales team to drive business growth.
Key Responsibilities:
1. Sales Strategy Execution
- Leverage extensive sales experience to guide and mentor the sales team. Promoted from a sales position to Sales Manager, showcasing a deep understanding of sales strategies and customer relationship management.
- Set and monitor sales targets, ensuring the team meets and exceeds these goals.
- Actively participate in high-stakes sales deals, from initial customer contact to closing, ensuring alignment with customer needs and organizational goals.
- Successfully built and led a team of high-performing sales representatives.
- Actively engage in the sales process by working on deals, negotiating with customers, and closing sales to meet and exceed targets.
- Owning a minimum of $ 5m annual sales quota for the team.
2. Process Management:
- Design, implement, and refine sales processes to enhance efficiency, effectiveness, and scalability.
- Leverage CRM and other sales tools to streamline operations, track performance, and generate actionable insights.
- Monitor sales trends, pipeline health, and forecast accuracy to drive strategic decisions.
- Ensure adherence to defined sales processes which may include mapping client expectations, documentation, handovers to the Operations team and client servicing team etc.
- Collaborate with sales leadership to develop accurate sales forecasts and targets.
- Facilitate communication and coordination between sales and other departments to enhance customer experience and operational efficiency.
3. Team Leadership Development:
- Lead by example, providing strong leadership and direction to the sales team. Foster a positive and motivating work environment.
- Conduct regular performance reviews, set development goals, and implement personalized coaching plans to enhance team capabilities.
Qualifications:
- Bachelors degree in business, Marketing, or a related field; MBA is a plus.
- Minimum of 5 years of sales experience with at least 2 years in a sales management role.
- Strong understanding of sales and operations processes.
- Excellent communication, negotiation, and interpersonal skills.
- Proven ability to lead and inspire a sales team.
- Results-driven with a strategic mindset.
Role: Sales Head (B2C)
Industry Type: IT Services & Consulting
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Retail & B2C Sales
Education
UG: Any Graduate
PG: Any Postgraduate
