Sales Growth
Achieves sales targets through:
Effective Client interaction and Negotiation skills
Engage with the DSAs, Chartered Accountants and Connectors for sourcing new business on
a regular basis
Raises escalation on delinquent cases/ potential NPAs and closely monitors these through
the team for collection dues.
- Client Acquisition & Relationship Management
Acquisition of new clients
Cultivate a deeper customer bonding by ensuring faster TATs in collaboration with the Credit
Team, enabling the use of technology to improve operational efficiencies & responsiveness in
customer service.
- Disbursal-Timely disbursement of the loans to customers with proper documentation
Coordinate with internal stakeholders to process the applications
Coordinate with internal teams and respond to their queries to ensure timely & accurate
disbursal
Complete transactions with customer with appropriate documentation
- Portfolio quality, Profitability--Maintain quality of portfolio to minimize NPAs, implement
measures to ensure profitability
Track over-due account daily for the business
Intervene to ensure collection for initial overdue accounts on timely basis
Ensure profitability by right pricing, processing fees
- Organisation Process Efficiency-Implement process improvements to ensure process
efficiencies
Adhere to all processes for pre & post sourcing processes
Provide inputs to Regionals Sales Manager for Sales MIS
