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Job Opportunity for Sales Support , Customer Support & Technical (Voice Process) at Movate Technologies, Chennai
Dear Candidate,
Greetings from Movate Technologies (formerly CSS Corp)!
We are currently hiring for the Customer Support , Sales Voice & Technical voice Support at our Ambattur (Ambit IT Park),
Chennai location.
Please find the job details below:
Job Title: Technical Voice, Customer Support & Sales Support – Voice Process
Experience Required: Minimum 6 Months experience from Technical voice, Customer support and Sales Voice background
Educational Qualification: Any Bachelor's Degree/12th Pass
Perks & Benefits:
Inbound Sales Representatives
Responsibilities:
· Field incoming sales calls and chats
· Ability to connect with customers through conversations and provide accurate information and guidance regarding products/services, recommendations based on customer needs
· Build trusting relationships with customers understanding their needs.
· Offer pre-sales and post-sales support that create high customer satisfaction.
· Identify and maximize opportunities to cross-sell and up-sell to existing customers.
· Adhere to our client's policies, procedures, and industry compliances.
Max CTC : 4.75 LPA
Notice Period: Immediate Joiner to 15 Days
Educational Qualification: Any Bachelor's Degree/12th Pass
Customer Support Voice Role
Responsibilities:
· Build trusting relationships with customers understanding their needs.
· Adhere to our client's policies, procedures, and industry compliances.
Minimum 6 months call center experience
• Minimum 12 months customer service experience
• Excellent overall tenure in job history
Retail Experience -Bonus
MAX CTC:4.5 LPA
Notice Period : Immediate Joiner to 15 Days
Educational Qualification: Any Bachelor's Degree/12th Pass
Technical Support Voice Role
Responsibilities:
· Respond promptly, courteously, and knowledgeably to technical support inquiries
· Provide top-tier support to all customers with a goal of first call resolution
· Educate customers on system installation/use, and assist in troubleshooting
· Utilize prior customer support experience to enable customer success and happiness
· Use problem-solving skills to solve customer issues and address concerns
· Outbound calls to current customers to address issues, when needed
MAX CTC:5.5 LPA
Notice Period : Immediate Joiner to 15 Days
Educational Qualification: Any Bachelor's Degree/12th Pass
How to Apply:
If your experience matches the above job description, kindly send your updated resume to:
[Confidential Information]
Contact: - Divya : 9025935118
Job ID: 146638431
