Role - Individual Contributor
Roles & Responsibilities:
- Make outgoing calls to potential customers to schedule high quality leads for sales.
- Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Seize opportunities to upsell services when they arise.
- Follow up with potential customers in a timely manner if necessary.
- Manage a large number of outbound calls in a timely manner.
- Document all call information in the CRM according to standard operating procedures.
- Meet personal/team qualitative and quantitative targets.
- Develop and execute strategies to drive business in new and existing markets
- To own the Sales funnel & drive Sales Closure
- Drive sales initiatives to achieve revenue targets.
- Customer experience & relationship management
- Resolving Customer queries.
- Generating Sales Reports.