Sales Manager

About the Role

The Business Development Manager – Logistics & Supply Chain Solutions will be responsible for driving revenue growth by acquiring new customers and expanding business opportunities across freight forwarding, customs clearance, warehousing, contract logistics, multimodal transportation, and technology-enabled supply chain solutions. The role requires a proactive sales professional with strong industry knowledge, commercial acumen, and the ability to develop long-term customer relationships.

Responsibilities

Business Development:

• Identify and acquire new customers for:
• Air Freight
• Ocean Freight (FCL/LCL)
• Customs Clearance
• Contract Logistics
• Warehousing & Distribution
• Multimodal Transportation
• Supply Chain Solutions through Technology enabled Platform
• Develop and execute territory sales plans to achieve revenue and GP targets.
• Generate leads through market mapping, networking, referrals, and industry engagement.

Customer Relationship Management:

• Build and maintain strong relationships with exporters, importers, manufacturers, and supply chain decision-makers.
• Conduct regular client meetings, business reviews, and solution presentations.
• Ensure high customer retention and customer satisfaction levels.

Sales & Commercial Management:

• Prepare quotations, RFQs, pricing proposals, and service contracts with assistance from support team.
• Negotiate commercial terms with customers while maintaining profitability.
• Coordinate with operations, pricing, and customer service teams for seamless execution.
• Monitor shipment volumes, margins, and customer profitability.
• Build Sales team in due course in assigned location with ownership of deliverables.

Market Intelligence:

• Track market trends, competitor activity, freight rates, trade lane developments, and customer requirements.
• Identify opportunities in key verticals such as:
• Automotive
• Pharma
• Engineering
• Retail
• Chemicals
• Electronics
• E-commerce

Reporting & CRM:

• Maintain sales pipeline and customer interactions in CRM systems.
• Submit weekly sales reports, forecasts, and target achievement updates.
• Ensure timely collection and adherence to credit policies.

Qualifications

• Bachelor's degree in business, Logistics, Supply Chain, or related field.
• MBA in Sales/Marketing preferred.

Required Skills

• Strong sales and negotiation skills
• Excellent communication and presentation abilities
• Customer relationship management
• Commercial acumen
• Knowledge of Incoterms and international logistics processes
• Ability to work under targets and deadlines
• CRM and MS Office proficiency