Sales Executive

• Job Purpose
  
  

To support the sales and marketing function by developing new business opportunities, maintaining relationships with existing customers, generating enquiries, coordinating quotations and orders, and achieving assigned sales targets.

• Key ResponsibilitiesA. Business Development & Sales
• Identify and develop new customers and business opportunities in the assigned market.
• Generate sales enquiries through customer visits, telephone calls, emails, references and market research.
• Promote and sell company products to existing and prospective customers.
• Achieve monthly, quarterly and annual sales targets as assigned.
• Develop and maintain a strong customer database for future business opportunities.
• Conduct regular customer visits and understand their requirements, specifications and future projects.
• Follow up with customers for enquiries, quotations, negotiations and order confirmation.
  
  

B. Customer Relationship Management

• Maintain professional relationships with existing and potential customers.
• Understand customer requirements and coordinate internally for suitable product solutions.
• Address customer queries and complaints and coordinate with concerned departments for resolution.
• Collect customer feedback regarding product quality, delivery, pricing and service.
• Ensure regular communication with customers regarding order status and delivery schedules.
  
  

C. Enquiry & Quotation Management

• Receive and review customer enquiries and ensure all required information is available.
• Coordinate with Production, PPC, Purchase, Quality and Accounts teams for costing, feasibility and delivery commitments.
• Prepare and submit quotations and commercial offers to customers as per company guidelines.
• Follow up on submitted quotations and negotiate with customers within approved limits.
• Maintain proper records of enquiries, quotations, orders and customer communications.
  
  

D. Order Coordination

• Coordinate with internal departments after receipt of customer orders.
• Monitor order processing and delivery commitments.
• Keep customers updated regarding production and dispatch status.
• Coordinate with Logistics/Dispatch for timely delivery.
• Ensure customer-specific requirements are communicated to the concerned departments.
  
  

E. Market & Competitor Analysis

• Monitor market trends, customer requirements and competitor activities.
• Collect information regarding competitor pricing, products, quality and market presence.
• Identify potential industries, customers and projects for business development.
• Provide regular market feedback and sales updates to the reporting manager.
  
  

F. Sales MIS & Reporting

• Prepare daily/weekly/monthly sales reports.
• Maintain enquiry, quotation, order and customer follow-up records.
• Prepare sales pipeline and expected order reports.
• Track target versus achievement and identify gaps.
• Update customer and sales information in ERP/CRM/SAP, wherever applicable.
• Key Performance Indicators (KPIs)
• Achievement of assigned sales targets.
• Number of new customers developed.
• Number of qualified enquiries generated.
• Enquiry-to-order conversion ratio.
• Customer retention and repeat orders.
• Timely follow-up of quotations and enquiries.
• Collection/payment follow-up support.
• Customer satisfaction and complaint resolution.
• Accuracy and timeliness of sales MIS.
• Achievement of planned customer visits.
• Qualification
  
  

Education

• Graduate in any discipline.
• Diploma/B.E./B.Tech. in Mechanical, Electrical or related engineering field will be preferred.
• MBA/PGDM in Sales & Marketing will be an added advantage.
• Experience
• 1–4 years of experience in B2B sales/business development, preferably in manufacturing, engineering, electrical or transformer-related industries.
• Freshers with strong communication and sales aptitude may also be considered.
• Required Skills
• Good communication and interpersonal skills.
• Strong negotiation and convincing ability.
• Customer relationship management.
• Business development and lead generation.
• Good follow-up and coordination skills.
• Basic knowledge of MS Excel, Word and PowerPoint.
• Knowledge of ERP/SAP/CRM will be an advantage.
• Ability to prepare quotations, reports and sales presentations.
• Willingness to travel for customer visits.
• Target-oriented and result-focused approach.
• Preferred Industry Exposure
  
  

Experience in any of the following industries will be preferred:

• Transformer Components
• Transformer Radiators
• CRGO / Electrical Steel
• Copper Products
• Electrical & Engineering Products
• Sheet Metal / Fabrication
• Industrial B2B Manufacturing
  
  

Skills: sales,business opportunities,transformer,business development,quotations,enquiries