Sales Executive

Company Description

Shoopy empowers local retailers to streamline their shop management with tools for invoicing, billing, and inventory tracking. By enabling retailers to compete with online e-commerce giants, Shoopy supports India's digital transformation journey, catering to the growing demand for the convenience of online shopping. The app is user-friendly and designed for simplicity, requiring no advanced technical expertise. Available in Hindi, English, and Hinglish, Shoopy bridges the technology gap for small businesses, helping them succeed in a fast-evolving retail landscape. Learn more at https://shoopy.in.

About the Role

We are looking for a motivated Sales Executive / Inside Sales Executive with 1–2 years of experience to join our sales team.

The candidate should be comfortable calling leads, understanding customer requirements, taking product demos, explaining pricing/plans, handling basic objections, and following up with prospects until closure.

This role is suitable for someone who is confident in communication, eager to learn SaaS/product sales, and comfortable speaking with business owners, retailers, D2C brands, and merchants.

Key Responsibilities

• Call and follow up with inbound and outbound leads.
• Understand customer business requirements and pain points.
• Give online product demos of Shoopy / Baat.ai to potential customers.
• Explain product features, benefits, pricing, and plans clearly.
• Handle basic customer questions and objections during calls/demos.
• Schedule follow-up calls and maintain regular communication with prospects.
• Maintain lead status, call notes, and follow-up details in CRM/sheets.
• Coordinate with internal teams for onboarding, technical queries, and customer support.
• Work towards monthly demo, follow-up, and sales conversion targets.
• Build good relationships with potential customers and help them understand how the product can solve their business needs.

Required Skills

• 1–2 years of experience in sales, inside sales, business development, or telecalling.
• Good communication skills in Hindi and English.
• Comfortable with calling, WhatsApp follow-ups, and online meetings.
• Confidence in taking product demos over Google Meet/Zoom or similar platforms.
• Basic understanding of CRM, Google Sheets, or sales tracking tools.
• Ability to explain software/product features in a simple way.
• Good listening skills to understand customer requirements.
• Target-oriented, disciplined, and willing to learn.

Good to Have

• Experience in SaaS sales, software sales, digital marketing services, website/app solutions, or B2B sales.
• Experience selling to small businesses, retailers, D2C brands, or merchants.
• Basic understanding of e-commerce, WhatsApp automation, online stores, or business software.
• Prior experience in demo-based selling.

Candidate Profile

We are looking for someone who is:

• Confident in speaking with customers.
• Comfortable giving product demos.
• Good at follow-ups and relationship building.
• Interested in learning SaaS/product sales.
• Responsible, punctual, and self-driven.
• Able to work in a fast-moving startup environment.

Location

Noida / Hybrid

Candidate should be able to visit the Noida office as required.

Compensation

• Salary as per experience and interview performance.
• Incentives can be added based on sales/demo conversion performance.