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  • Posted 6 days ago
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Job Description

About Seclude-

At Seclude (www.seclude.in), we're redefining boutique hospitality in India by blending creativity, comfort, and nature. With 18 hand-picked villas and boutique resorts across over 10 distinctive destinations, Seclude offers guests a stay that feels personal, thoughtful, and full of character. Each property is distinct reflecting local culture, design, and a sense of escape.

THE ROLE-

You'll attend people's queries for the kind of stays that create memories whether it's a family reunion, a creative retreat, or a romantic escape. This isn't about selling it's about understanding people, their travel goals, and matching them to a space that feels just right. You'll connect curiosity with comfort, and transactions with trust. You'll be part of a small, collaborative team where everyone wears multiple hats sales, guest relations, and experience design working together to bring Seclude's hospitality philosophy to life.

KEY RESPONSIBILITIES-

  • Respond to inquiries via calls, WhatsApp, and email; understand guest needs and recommend the right Seclude stay or experience.
  • Engage with guests and B2B partners (corporates, travel agents, wellness retreat planners) to drive bookings and conversions; familiarity with OTA platforms is a plus.
  • Maintain and nurture long-term connections with guests and partners to encourage repeat business and referrals.
  • Coordinate with property managers to ensure accurate booking details, smooth communication, and timely resolution of guest concerns.
  • Travel when required for meetings, confidently showcasing Seclude's offerings.

QUALIFICATION-

  • 13 years of experience in sales, hospitality, or customer-facing roles
  • Strong communication and presentation skills (Both English & Hindi)
  • Ability to manage inbound and outbound queries confidently and familiarity with B2B sales
  • Knowledge of OTA platforms (preferred, not mandatory)
  • Strong negotiation, follow-up, organization, and multitasking skills

Apply on the link below or send your CV at - [Confidential Information] and mention your name_position applied for.

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Job ID: 142830037

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