Sales Executive
Location: Fort, Mumbai (On-site)
Working Hours: 9:45 am to 7:30 pm, Mon - Sat
Job Type: Full-time
About Rooftop
Rooftop is India's #1 marketplace for everything creative. From original folk and tribal paintings to artist-led courses and cultural experiences, we bring India's living art traditions to a new generation. Every sale we make puts money directly in an artist's hands, and we want you closing those conversations.
What you will do
- Talk to customers every day across calls, WhatsApp, and email, and turn interest into orders
- Own the in-house CRM: log every lead, update every stage, and keep the pipeline clean enough that anyone can read it
- Qualify and follow up on inbound leads from ads, the app, and the website without letting anything go cold
- Handle high-value enquiries on original paintings and collector pieces with the patience and detail those buyers expect
- Build repeat relationships with buyers, collectors, gift clients, and corporate accounts
- Onboard new artists and vendors, walk them through listings, pricing, and dispatch, and stay their point of contact after
- Pull weekly numbers on leads, conversions, and revenue, and flag what is working and what is stuck
- Take calls on discounts, follow-up priority, and order issues within agreed limits, and escalate only what genuinely needs it
Who we are looking for
- 0 to 2 years in sales, inside sales, business development, or customer success. Freshers who can sell will be considered
- Clear, confident spoken and written English and Hindi. Any additional Indian language is a plus
- Comfort with CRM tools, spreadsheets, and keeping data accurate without being chased for it
- Someone who listens before pitching, because our customers buy art, not products
- Judgement to make small decisions independently and the sense to know which ones are not yours to make
- Organised under volume: multiple leads, multiple artists, multiple orders in the same week
- A genuine love for art, culture, and storytelling. If Indian folk art excites you, even better
What you get
- Direct ownership of revenue for a fast-growing consumer brand with national reach
- Exposure to artists, collectors, and campaigns spanning e-commerce, education, and cultural tourism
- Mentorship from the founding team
- A clear growth path into senior sales and account management roles
