Sales Executive

Company Description

Micor Infra Private Limited is a dynamic company specializing in infrastructure development. Based in Hyderabad, the company is committed to delivering high-quality projects and fostering client satisfaction. With a focus on excellence and efficiency, Micor Infra Private Limited contributes to creating sustainable and impactful infrastructure. Join our dedicated team to help shape the future of infrastructure development.

Role Description:

This is a full-time, on-site role for a Customer Relationship Management Executive located in Hyderabad. The role involves:

·      managing and enhancing customer relationships,

·      developing customer retention strategies,

·      addressing customer queries effectively.

·      oversee customer interactions to improve customer satisfaction and loyalty

·      collaborate with the sales team to achieve business targets

·      ensure seamless communication

·      exposure to any CRM tool (updating leads, queries, status updates, sales reports, etc)

Qualifications:

·      Bachelor's degree in Business Administration, Marketing, or a related field is preferred

·      Strong communication skills (English, Telugu mandatory; Hindi - good to have)

·      Strong Customer Retention and Customer Experience skills

·      Ability to effectively interact with clients and teams

·      Sales skills to enhance customer engagement and drive business growth

·      Analytical Skills to assess customer data and develop insights for improved service

• ·      Previous experience in customer relationship management or related fields is an advantage