Company Description Madhuban Toyota India is an authorized dealership for Toyota vehicles, focused on delivering a high standard of customer satisfaction before and after each sale. The dealership emphasizes well-defined processes and a collaborative work culture to ensure seamless customer experiences. Team members are encouraged to work in synergy, aligning their efforts toward long-term customer relationships. Madhuban Toyota is committed to building a loyal customer base by consistently providing reliable service and value.
Role Description The Sales Executive is a full-time, on-site role based in Mumbai, responsible for engaging with customers in the showroom and through outbound outreach. Daily activities include understanding customer needs, presenting suitable Toyota vehicles and finance options, conducting test drives, and providing detailed product information. The role involves managing the complete sales cycle from lead generation and follow-up to closing sales and supporting documentation. The Sales Executive also coordinates with service and finance teams, maintains accurate records in dealership systems, and contributes to achieving individual and team sales targets while upholding high customer service standards.
Qualifications
- Strong customer service and relationship-building skills, with the ability to understand and address customer needs effectively.
- Sales and negotiation skills, including experience in lead management, persuasive communication, and closing deals.
- Good verbal and written communication skills in English and local languages, with a professional and courteous demeanor.
- Basic knowledge of automobiles or willingness to quickly learn Toyota product features, variants, and competitive positioning.
- Comfort with using computers and dealership systems for CRM, documentation, and reporting.
- Ability to work on-site in Mumbai, including weekends and peak business hours, with a results-oriented and team-focused mindset.
- Prior experience in automotive sales or retail sales is an advantage, but motivated entry-level candidates will also be considered.
- Minimum educational qualification: higher secondary (12th standard) or a bachelor's degree in any discipline preferred.
