Job Description
Department: Sales
Position: Sales Executive
Location: Rajokri New Delhi
Job Purpose
The Sales Executive will be responsible for handling leads, conducting client interactions, managing tele-sales platforms, and coordinating with internal departments to ensure smooth order execution. The role focuses on converting inquiries into sales, maintaining accurate records, and building long-term client relationships for business growth.
Key Responsibilities
Lead & Tele-Sales Management
- Manage incoming leads from Meta, Google, IndiaMART, and other platforms.
- Handle tele-sales inquiries and execute strategies to achieve sales targets.
- Follow up on leads, qualify them as per company criteria, and maximize conversions through calls, meetings, and walk-ins.
- Review quotations before sharing with clients to ensure accuracy.
- Follow up for advance and balance payments as per quotation/sales order terms.
Client Meetings & Site Visits
- Conduct client meetings and site visits to understand requirements and propose solutions.
- Present company products/services effectively and highlight key strengths.
- Maintain professional, polite, and solution-oriented communication at all times.
- Gather client feedback post-delivery and share with the internal team for improvements.
Order Fulfillment & Coordination
- Coordinate with Admin, Fulfillment, and Workshop teams to ensure timely delivery of goods.
- Track order progress, keep clients updated, and escalate issues/delays where required.
- Ensure smooth communication between client and internal departments until project/order closure.
Data Management & Reporting
- Maintain accurate sales records including leads, quotations, payments, and dispatch details.
- Submit daily/weekly/monthly reports as per company process.
- Ensure data governance and accuracy in CRM/databases for management review.
Other Responsibilities
- Support sales campaigns, export initiatives, and business development strategies.
- Be a team player and contribute to fostering a positive work culture.
- Perform any additional tasks assigned by the Sales Manager or management.
Education & Experience
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum 13 years of experience in sales (tele-sales/B2B/field sales preferred).
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in MS Office and CRM tools.
- Willingness to travel for client meetings and site visits.
Compensation
3L 6.5L per annum (Fixed + Variable).
