Sales Executive

About the Role

CallTawk is looking for a confident and result-driven Sales Executive to join our team. The primary responsibility of this role is to connect with prospective customers from a database provided by the company, understand their business requirements, pitch CallTawk's solutions, conduct product demonstrations, and convert qualified prospects into onboarded clients.

The ideal candidate should have strong communication and sales skills, be comfortable speaking with business customers, and be capable of managing the complete sales process from the first call through closing and onboarding.

Key Responsibilities

· Call prospective customers using the database/leads provided by the company.

· Introduce CallTawk and effectively pitch its products and services.

· Understand the customer's business requirements and identify suitable solutions.

· Conduct professional product demonstrations for interested prospects.

· Explain product features, benefits, pricing, and business value clearly.

· Handle customer questions and sales objections confidently.

· Follow up consistently with interested and qualified prospects.

· Manage the sales process from initial contact → product pitch → demo → negotiation → closure.

· Coordinate with internal teams to ensure smooth onboarding of new clients.

· Maintain accurate records of calls, follow-ups, demos, opportunities, and conversions.

· Work towards assigned sales and client acquisition targets.

· Build professional relationships with prospects and newly onboarded clients.

Requirements

· Minimum 2 years of experience in Sales / Business Development / B2B Sales.

· Strong spoken and written English is mandatory.

· Excellent communication, presentation, and negotiation skills.

· Comfortable with outbound calling and speaking with business decision-makers.

· Ability to conduct online product demonstrations confidently.

· Strong follow-up and closing skills.

· Target-oriented and capable of managing the complete sales cycle independently.

· Basic understanding of CRM, cloud communication, contact centre, SaaS, or technology solutions will be an added advantage.

What We Are Looking For

We are looking for someone who does more than simply make calls. The Sales Executive should be able to understand the prospect, create interest, demonstrate the solution, follow up effectively, close the opportunity, and successfully onboard the client.

If you have a strong sales mindset, excellent English communication skills, and the confidence to turn conversations into customers, we would like to hear from you.