Sales Development Representative

Role: Sales Development Representative

Location: India/Remote

Employment Type: FTE

Job Description:

About the Role

• Ideahelix is looking for a dynamic and results-driven IT Sales Executive to join our growing sales team. The ideal candidate should have strong experience in end-to-end IT sales, with exposure to SaaS/Product Sales and a proven ability to generate new business while maintaining strong relationships with existing customers.

• Candidates with Salesforce selling experience will be highly preferred, although it is not mandatory.

Key Responsibilities

• Manage the end-to-end sales cycle, from lead generation and prospecting to negotiation, closure, and relationship management.
• Generate new business through cold calling, email outreach, networking, referrals, and other lead-generation channels.
• Identify potential customers, understand their business requirements, and present relevant IT/SaaS solutions.
• Build and maintain strong relationships with existing customers while identifying opportunities for upselling and cross-selling.
• Develop and maintain relationships with new prospects and decision-makers.
• Conduct product/service presentations, discussions, and commercial negotiations with prospective clients.
• Achieve assigned sales targets, revenue goals, and business development objectives.
• Maintain accurate records of leads, opportunities, client interactions, and sales activities in CRM/tools.
• Work closely with internal recruitment, delivery, and leadership teams to ensure smooth transition from sales to delivery.
• Stay updated on IT services, SaaS solutions, Salesforce ecosystem, and relevant market trends.
• Participate in regular sales reviews and contribute to developing effective sales strategies.

Required Skills & Qualifications

• 3–7 years of experience in IT Sales, Technology Sales, SaaS Sales, Software Sales, or related B2B sales.
• Strong experience in end-to-end sales and business development.
• Hands-on experience with lead generation and cold calling.
• Experience selling SaaS, software, IT services, or technology solutions.
• Salesforce sales experience is highly preferred but not mandatory.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Ability to independently identify prospects and convert them into customers.
• Strong customer-focused approach with excellent interpersonal skills.
• Ability to work effectively as part of a team and collaborate with cross-functional stakeholders.
• Positive attitude, professional approach, and strong ownership of responsibilities.
• Willingness to work in US hours.
• Candidates who can join immediately or within 15 days will be preferred.

What We Are Looking For

We are looking for someone who is:

• Sales-driven and target-oriented
• Strong in communication and relationship management
• Proactive in lead generation and business development
• Comfortable with cold calling and client interactions
• A strong team player with a positive attitude
• Willing to take ownership and work independently
• Comfortable working with US-based clients and US working hours

Note: While the preferred experience range is 3–7 years, senior candidates with strong IT/SaaS sales experience and a compelling profile may also be considered.