Sales Development Representative

Experience: 1.00 + years

Salary: INR 1500000 / year (based on experience)

Shift: (GMT+05:30) Asia/Kolkata (IST)

Opportunity Type: Office ()

Placement Type: Full time Permanent Position

(*Note: This is a requirement for one of Uplers client - Docxster)

What do you need for this opportunity

Must have skills required:

SaaS sales, Software Sales, US sales, outbound, Telecalling

Docxster is Looking for:

Job Description:

Sales Development Representative (US Market) Docxster | Bangalore, India | On-site, US shift

Role Sales Development Representative (SDR), US market outbound

Location Bangalore, India. Work from the office (no remote or hybrid).

Shift 6:00 PM to 3:00 AM IST, to cover US business hours

Working days Five days a week, Monday to Friday

Experience 1 to 2 years as an SDR/BDR selling software or SaaS to US customers

Industries Customs Broking (to start), with scope to open new industries

Works with Sales leadership (CRO and CEO), Account Executives, Marketing and Product

Employment type Full-time

About Docxster Docxster is a document-first AI workflow automation platform. It connects to email, WhatsApp and Slack, finds the documents a business receives, extracts the data (across 50 languages), validates it, and pushes it into the systems teams already use, such as ERPs, CRMs and spreadsheets. Our customers are operations-heavy businesses where documents run the show: bills of lading, invoices, purchase orders, customs paperwork and more.

We are a sales-led company and we are building our US outbound engine now. You will be one of the people who builds it.

About the Role At Docxster, we do not see SDRs as appointment setters. We see SDRs as the eyes and ears of the market.

Yes, you will create qualified opportunities for our Account Executives. But the job is bigger than booking meetings. You will learn an industry deeply, decide which companies and people matter most, run a disciplined multi-channel outbound motion, test our messaging in the real world, and bring what you learn back to Marketing, Product and Leadership. We expect you to question assumptions, suggest better strategies and think beyond KPIs.

You will work in the US time zone, so your day runs from evening to early morning in Bangalore.

What You Will Do

• Understand industries and accounts
• Research one industry at a time: how its operations work, where documents slow things down, what it costs them, and why they would care about Docxster.
• Learn the competitive picture: the software our prospects already use (ERPs, TMS, freight and customs platforms, OCR and automation tools) and where Docxster replaces or complements it.
• Track market triggers that signal buying intent, such as new trade lanes, compliance or audit pressure, ERP rollouts, and hiring for data entry or documentation roles.
• Build and prioritize the pipeline
• Find target companies using sources such as LinkedIn Sales Navigator, Apollo, intent data, industry directories, job boards, trade associations and news.
• Score and rank accounts against our Ideal Customer Profile (size, geography, systems, pain, buying signals) so the best accounts get worked first.
• Build and maintain clean lists, mapping the right people at each account: decision makers, influencers, users and potential blockers.
• Verify contact data (email, phone, title, LinkedIn) before outreach, and keep records accurate.
• Run multi-channel outbound
• Reach prospects through cold calls, cold email, LinkedIn and voicemail, in a planned sequence with timely follow-ups.
• Research each account before you reach out, so every message is relevant and personal rather than generic.
• Adapt your pitch to the person you are speaking to. A COO, an Operations Head, a Director, a VP and a Manager each care about different things, and your message should reflect that.
• Keep a steady, consistent outreach rhythm every day. Quality of conversation matters as much as activity.
• Handle objections and qualify
• Respond calmly and intelligently to common pushback: We already have OCR, We already use CargoWise, We already have automation, We do not have a budget, Call me later.
• Understand why an objection is being raised, not just how to counter it, and turn it into a real conversation.
• Qualify opportunities properly so Account Executives spend time only on prospects who fit.
• Run discovery and hand over cleanly
• When a prospect agrees to a meeting, ask business-level questions (not scripted ones) about their problems, current process, impact, decision process, urgency, stakeholders, budget and success criteria.
• Hand over each opportunity to the Account Executive with clear context, so the prospect never has to repeat themselves.
• Be the voice of the market
• Bring back what you hear on calls: objections, competitor mentions, language prospects use, and patterns across accounts.
• Challenge our assumptions about industries, ICP and messaging, and back your view with evidence.
• Propose new industries, segments, plays and messaging improvements, and help test them.
• Share insights with Marketing (content and messaging), Product (feature and positioning feedback) and Leadership (strategy).
• Stay organized and accountable
• Log every activity, conversation and next step in the CRM (Salesmate), and keep your pipeline and notes up to date.
• Organize your lists, research, sequences and learnings so that others can follow and reuse your work.
• Take part in regular pipeline reviews and report on what is working, what is not, and what you will change.
  
  

What We Are Looking For


Must have

• 1 to 2 years of experience as an SDR, BDR or similar outbound role, selling software or SaaS to customers in the US market.
• Hands-on experience with cold calling, cold email and LinkedIn outreach, and with booking qualified meetings for a sales team.
• Clear, confident spoken and written English that works well on calls with US prospects.
• Experience researching accounts and building prospect lists with tools like Sales Navigator, Apollo, ZoomInfo or similar.
• Working knowledge of a CRM and a sales engagement tool (for example Salesmate, HubSpot, Salesforce, Lemlist, Outreach or Salesloft).
• Comfort handling objections and running a short discovery conversation.
• Willingness to work from our Bangalore office on the US shift (6:00 PM to 3:00 AM IST, Monday to Friday).
  
  

Good to have

• Exposure to selling into logistics, freight forwarding, customs brokerage, supply chain or manufacturing.
• Familiarity with ERP, TMS or workflow automation tools, or with document-heavy processes.
• Experience selling to operations leaders (COO, VP Operations, Director of Logistics).
• A record of improving messaging, sequences or processes in a previous role.
  
  

How You Work

• Curious: you research deeply before you pick up the phone.
• Structured: you break a problem into parts and can explain your reasoning clearly.
• Ownership-driven: you do not wait to be told. You spot problems, bring solutions, and keep asking, How can I make the company better
• Confident under pressure: you can defend your ideas, take feedback and change your mind when the evidence says so.
• Resilient and disciplined: you stay consistent through rejection, long night shifts and slow weeks.
• A strong communicator: on the phone, in writing and in front of senior people.
  
  

Why Join Us

• Direct exposure to the CRO and CEO, and a real voice in how we go to market.
• The chance to build an outbound engine for a new industry rather than follow a fixed script.
• A fast-growing environment where ownership and good ideas are rewarded.
• Hands-on learning across sales, marketing and product at an AI company.
  
  

Ready to apply Send your CV and a short note on the industry you would target first and why.

How to apply for this opportunity

• Step 1: Click On Apply! And Register or Login on our portal.
• Step 2: Complete the Screening Form & Upload updated Resume
• Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
  
  

About Uplers:


Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.

(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!