Sales Coordinator

Sales Coordinator – Trek The Himalayas

Location: Dehradun (Candidates from Dehradun or nearby locations preferred)

Experience: Minimum 2+ years in sales (mandatory)

Salary: Competitive, based on experience

Employment Type: Full-time

About Us

Trek The Himalayas (TTH) is India's leading adventure tourism company, specializing in treks and expeditions across India and globally. Established in 2010, we prioritize safety, sustainability, and exceptional outdoor experiences.

Position Overview

We are looking for a dynamic and detail-oriented Sales Coordinator to join our team. This role is ideal for individuals who excel in customer engagement, sales conversions, and operations coordination. A background in sales, excellent communication skills, and the ability to manage multiple tasks efficiently are key to success in this role.

Candidates with strong interpersonal and organizational skills are encouraged to apply!

Key Responsibilities

Customer Engagement & Sales

• Promptly respond to trek inquiries via phone, email, and website.
• Provide detailed information about itineraries, pricing, and trek preparation.
• Follow up with potential customers to convert inquiries into confirmed bookings.

Trek Consultation & Booking Management

• Assist customers in choosing treks based on fitness level, experience, and season.
• Process registrations, manage payment follow-ups, and ensure a seamless booking experience.

Operations & Logistics Coordination

• Work closely with operations and logistics teams to update batch availability.
• Handle rescheduling and cancellations as per company policies.

Customer Relationship Management

• Build and maintain strong relationships with trekkers.
• Address queries, resolve concerns, and collect post-trek feedback to enhance customer satisfaction.

Sales & Promotional Activities

• Offer loyalty discounts to returning trekkers.
• Inform customers about ongoing promotions.
• Coordinate with the finance team for accurate discount application.

Data Management & Reporting

• Maintain accurate records of inquiries, bookings, cancellations, and customer interactions.
• Prepare sales reports, analyze conversion rates, and provide insights on customer preferences and trek demand trends.

Requirements

Bachelor's degree in any field.

Minimum 2+ years of sales experience (mandatory).

Strong communication, negotiation, and customer service skills.

Proficiency in Microsoft Office and CRM sales tools.

Self-motivated with the ability to meet targets.

Passion for adventure tourism is a plus.

Candidates from Dehradun or nearby locations preferred.

Why Join Us

Opportunity to work in the adventure tourism industry.

Collaborative and growth-oriented work environment.

Be part of a company that values sustainability and outdoor experiences.

We encourage individuals with excellent communication and organizational skills to apply!

How to Apply:

Send your updated resume to [Confidential Information] the subject line Application for Sales Coordinator – TTH.