Sales Coordinator

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Summary

The Sales Coordinator plays a key role in supporting the sales team by handling administrative tasks, coordinating with clients and team members, and ensuring smooth day- to-day operations. This individual acts as the backbone of the sales team, enabling them to focus on driving revenue and building customer relationships.

Key Responsibilities

1. Sales Support

o Assist the sales team with documentation, quotations, proposals, and presentations.

o Ensure all client requests and inquiries are addressed promptly.

o Coordinate and maintain records of client interactions, contracts, and deals.

2. Order Processing and Management

o Manage and process purchase orders, sales orders, and invoices.

o Monitor inventory levels and coordinate with the logistics team for timely deliveries.

o Track orders and communicate updates to clients and stakeholders.

3. Customer Relationship Management

o Maintain customer databases and update records in CRM software.

o Respond to customer inquiries via email, phone, or in person.

o Follow up on pending leads and support the team in achieving sales targets.

4. Coordination and Collaboration

o Act as a liaison between the sales team, clients, and other internal departments such as marketing, finance, and operations.

o Schedule meetings, calls, and sales presentations.

o Organize sales events, exhibitions, and client meetings as needed.

5. Reporting and Analysis

o Prepare sales reports, performance metrics, and forecasts.

o Analyze market trends, competitor activities, and customer feedback to provide insights to the sales team.

o Ensure compliance with company policies and regulations.

Requirements

• Education: Bachelor's degree in Business Administration, Sales, Marketing or a related field (preferred).

• Experience:

o Proven experience in a sales support or coordination role (0-1 years preferred).

o Familiarity with CRM tools and Microsoft Office Suite (Excel, Word,PowerPoint).

• Skills:

o Strong organizational and multitasking abilities.

o Excellent written and verbal communication skills.

o Customer-focused with problem-solving aptitude.

o Ability to work independently and in a team environment.