Job Title: Retail Head
Location: Delhi NCR
Experience: 6+ Years
Job Role Summary
We are looking for an experienced Retail Sales & Operations professional to lead business growth, drive profitability, and manage multi-store retail operations. The candidate will be responsible for handling sales performance, customer experience, operational efficiency, and overall P&L management while ensuring smooth retail operations across outlets.
Key Responsibilities
- Manage Sales & Operations for a city or multiple retail outletsHandle P&L management for minimum 10+ retail stores
- Drive annual sales targets of ₹10 Cr
- Ensure excellent customer service and operational efficiency across stores
- Monitor store performance, profitability, and sales productivity
- Analyze MIS reports, margins, profitability, and operational metrics
- Lead and manage store teams to achieve business targets
- Identify new business opportunities and expansion strategies
Requirements
- 6+ years of experience in Retail Sales & Operations
- Strong understanding of Retail Processes, Sales & Profitability
- Experience in managing multi-store operations and business growth
- Good knowledge of MIS reporting, margins, and P&L management
- Strong leadership, communication, and team management skills
- Candidates with working experience in Delhi/Gurgaon preferred
About Printo
Printo is one of India's leading printing and gifting companies, offering customized printing, corporate gifting, and branding solutions for businesses and individuals. With multiple retail stores and a strong online presence, Printo focuses on delivering high-quality products along with exceptional customer experience across India.
Skills: customer service,sales,retail,sales & operation,customer experience,operations
