Relationship Manager

Company Description

HDFC Bank is India's largest private sector bank, serving over 92 million customers with a wide range of financial products and services. With 8,919 branches and 21,031 ATMs across 3,836 cities and towns, the bank provides comprehensive access to banking services nationwide. Established in 1995, HDFC Bank focuses on product leadership, customer satisfaction, and operational excellence, offering innovative solutions for individuals and businesses, including loans, payments, wealth management, and tailored corporate banking services. Following its 2023 merger with HDFC Ltd, the bank now delivers enhanced financial services, including home loans, across India. Dedicated to social responsibility, HDFC Bank positively impacts millions of lives through its CSR initiatives, alongside its commitment to innovation, security, and superior customer experiences.

Role Description

This is a full-time, on-site role located in Pune. The selected candidate will handle daily operational responsibilities, such as providing tailored financial solutions, managing customer accounts, conducting financial analysis, and ensuring regulatory compliance in all processes. The role involves collaborating within teams to enhance banking services and customer experience while maintaining secure and efficient transactions. Additionally, the candidate will actively engage in maintaining and supporting the bank's customer relationships.

Qualifications

• Proficiency in customer service, client relationship management, and strong communication skills.
• Financial analysis, banking operations, and risk management expertise.
• Knowledge of digital banking, data security protocols, and proficiency with banking software and tools.
• Problem-solving, critical thinking, and time management skills.
• Ability to work in a collaborative and on-site team environment in a fast-paced setting.
• Bachelor's degree in Banking, Finance, Accounting, Business Administration, or a related field is preferred.
• Relevant banking experience or equivalent financial sector expertise is advantageous.