Job Requirements
Role/ Job Title: Relationship Manager-Affordable Mortgage Loans
Function/ Department: Affordable Mortgage Loans
Job Purpose
To deliver exceptional client service with a strong focus on customer retention and long-term relationship management. Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.
Roles & Responsibilities
- Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads.
- Focus on acquiring new clients, with a strong emphasis on building a high-yield Affordable Mortgage portfolio.
- Ensure the overall health and quality of the loan book through diligent monitoring and risk management.
- Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement.
- Lead by examplegroom, mentor, and support team members to achieve their professional goals and business objectives.
- Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms.
- Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.
Qualifications: Any Graduate
Years of Experience: 0-2 Years
