Relationship Manager

Role Overview

As a Relationship Manager Corporate Partnerships, you will be responsible for

managing and growing corporate accounts across the North region. The role focuses

on building strong, long-term relationships with corporate clients and delivering

impactful employee wellness solutions through Cult memberships and allied

wellness offerings. You will work closely with HR and leadership teams to ensure

high engagement, retention, and value realization for our partners.

Key Responsibilities

Manage a portfolio of corporate clients and serve as the primary point of

contact for all post-onboarding activities

Build trusted relationships with HR, Admin, and key business stakeholders

Drive employee engagement, utilization, renewals, and account growth

Ensure 90%+ renewal retention by delivering consistent value and strong

client engagement

Ensure seamless onboarding and program execution by coordinating with

internal teams

Conduct regular account reviews to track performance, usage, and client

feedback

Support wellness activations, campaigns, and on-ground initiatives as

required

Identify opportunities for upselling and expanding partnerships within existing

accounts

Address client concerns and escalations proactively, ensuring timely and

effective resolution

Experience & Qualifications

45 years of experience in B2B relationship management, account

management, or corporate sales

Hands-on experience managing multiple enterprise or mid-market accounts

simultaneously

Strong exposure to renewal conversations, commercials, and account

expansion

Proven ability to work with HR, Admin, and Procurement stakeholders

Comfortable working with numbers such as utilization %, renewal value, and

account growth

Experience in wellness, fitness, employee benefits, insurance, SaaS, or

related industries

Strong communication, negotiation, and stakeholder management skills

Ability to thrive in a fast-paced, performance-driven environment