Administrative support
- Performs general coordination and administrative tasks to support the Regulatory Translation Hub functioning.
- Grants access to relevant CO associates to hub repository folders and keeps access information updated.
- Organizes and archives documentation in team repositories, including dispatch emails and surveys as required.
- Ensures renewal of licenses regarding translation-related software and indexing tools, including Trados Studio, Verifika, and dtSearch
- Updates team lists and trackers, e.g. general job list, invoicing tracker, QC tracker, quality incidents tracker, email contact lists, CO job list tracker.
- Assists team members with the preparation of reports and presentations.
PO creation and invoice management
- Manages invoices and creates POs on behalf of the Head of regulatory translations.
- Maintain invoice records.
- Addresses invoicing-related matters with vendors or service providers.
Operational support
- In the absence of Regulatory translations project managers or at their request, assigns urgent jobs to appropriate vendors, and performs quick format checks on outsourced translations before delivery.
- Provides support with uploading and downloading files from relevant databases as necessary.
SKILLS
Qualifications and experience
- Certified Administrative Professional (CAP) certification or an equivalent administrative degree.
- Fluency in English (both written and spoken). Proficiency in other languages (optional)
- At least 3 years of administrative experience, especially in Regulatory Affairs.
Skills required
- Strong problem-solving skills.
- Proficiency in Office tools (Excel a must).
- Excellent organizational skills.
- Adaptability.
- Commitment to quality.
- Good interpersonal skills.
- Highly committed and team oriented.
Skills Desired
Clinical Study Reports, Data Analysis, Documentation Management, Lifesciences, Operational Excellence, Regulatory Compliance
