Vendor Management and Platform Support (in support of the VMO team)
- Primary escalation point of contact in managing vendor compliance for JPMorgan Chase (JPMC) including but not limited to Third-Party Oversight (TPO) / Third-Party Intermediate (TPI) screening process and related documentation tracking, ensure data trackers and data files are up to date and accurate.
- Liaise with Project team and various functional departments on approvals and follow up with country teams on vendor document submission quality throughout the approval process.
- Work closely with JLL Regional Management Team to identify gaps and process improvements.
- Support Regional and Country teams on related compliance audits.
- Assist in administrative duties as directed by the Regional Management Team.
- Liaise with Global VMO and GSS teams on system migration to PMWeb ensure seamless transition of SAP ID and key VMO data for timely vendor payments within contractual payment terms.
- Liaise with Global VMO and GSS teams on system migration to Pega ensure seamless transition of SAP ID and key VMO data for timely vendor payments within contractual payment terms.
- Coordinate with Regional Minor Work PMO lead and Regional Vendor Compliance Officer to ensure data integrity of PM Web across the Region.
- Review PMWeb vendor commitment compliance and provide approval on behalf of APAC VMO team.
- Liaise with Global VMO team ensure PMWeb and related system training materials are up-to-date and conduct refresher training as appropriate.
- Single point of contact in APAC to work with PMWeb team and corresponding internal parties on operation and system related troubleshooting.
- Support regional initiatives as indicated, including vendor rationalization program.
- Conduct data analysis report when necessary.
Client/Stakeholder Management (in support of the Regional Leadership team)
- Pro-actively develop and manage stakeholder relationships ensuring that expected service levels are achieved.
- Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators.
- Deliver an exceptional quality of service to the Client, as reflected by Client feedback.
Leadership / Staff Management/ Team Participation
- Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success.
- Be a safe pair of hands to take on ad-hoc tasks and drive efficiency.
Scheduled Weekly Hours:
48
