Regional Head

JOB DESCRIPTION

Experience : 7 - 12 Yrs

Location : Bengaluru

Designation : Regional Head - Project Delivery & Customer Success

About Compnay :

This organization is a leading retail intelligence and automation platform that empowers brands and distributors to optimize their sales and distribution operations. It provides tools for real-time field-force management, inventory tracking, order placement, and route planning. By leveraging analytics and mobile-based workflows, the platform helps consumer goods companies improve retail execution, gain visibility across supply chains, and make data-driven decisions. Its solutions are widely used across emerging markets to enhance efficiency, boost sales performance, and strengthen relationships with retailers.

Required Skills :

• Proven Experience: 7+ years in a Customer Success or Professional Services leadership role within a B2B SAAS environment.
• Industry Expertise: A deep, working knowledge of the CPG distribution ecosystem (secondary sales, distributor management, trade promotion). You understand the sales representative's day-to-day.
• Strategic Leadership: Demonstrated ability to lead, mentor, and motivate geographically dispersed Implementation and Account Management teams.
• Stakeholder Mastery: Exceptional ability to influence and manage executive-level relationships, both with internal VPs and external C-suite clients.
• Technical Fluency: Comfort overseeing complex data migrations and ERP/SAAS integration projects.
• Road Warrior Mentality: Willingness and ability to travel frequently across the assigned region to govern projects and engage directly with key clients.