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Role : Specialist - Candidate Screening
Location : Hyderabad or Bangalore
Shift time : Night Shift (EST / PST / CST)
Roles and Responsibilities :
Screening/Shortlisting
● Conduct thorough screenings of profiles, CVs, and job applications to identify qualified candidates.
● Understand client requirements and job specifications to effectively match candidates to roles.
● Utilize data insights and market knowledge to refine and optimize screening strategies.
● Develop and maintain a database of potential candidates for various roles across multiple industries.
● Driving innovation by proactively identifying and coming up with innovative ideas.
● Collaborate with recruitment teams to ensure a seamless and efficient hiring process.
● Provide detailed feedback and recommendations to hiring managers on shortlisted candidates.
● Stay updated on industry trends and best practices in candidate screening and recruitment.
Continuous improvement
● Cooperating and partnering with client stakeholders e.g. Hiring Managers, Managers Operations and the HRBP's.
● Participate in the continuous improvement of screening processes and tools.
● Assist in the development and implementation of recruitment programs and policies.
● Foster a collaborative and inclusive team environment, valuing diverse perspectives.
● Coordinate with global recruitment teams to ensure consistency and efficiency in candidate screening processes.
● Track and analyze key performance indicators (KPIs) related to candidate screening and report findings to improve future
processes.
● Maintain open communication with team members to share insights, challenges, and best practices.
● Participate in team meetings and contribute to discussions on improving overall recruitment strategies.
Job Requirement :
● Relevant experience in a similar role (BPO/RPO/MSP/Recruitment/Sourcing)
● Experience of working in customer service/customer relationship or high-volume BPO environment
● 1-2 years experience in the BPO sector is highly preferred
● Stakeholder management on Operational management level
● Strong communication and organizational skills
● Strong interpersonal skills and keen attention to detail
● Demonstrated track record of understanding clients needs and translating those into daily productivity
Knowledge
● BPO/customer services/in-bound/out-bound client services/KPO/RPO etc.
● screening/CV shortlisting/quality management
● attention to detail
Job ID: 146086245