Role Overview
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. ShyftLabs is a growing data product company founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions designed to accelerate business growth across industries by focusing on innovation, efficiency, and measurable impact.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Requirements
- Microsoft Office Suite
- Written Communication
- Verbal Communication
- Customer Service
- Organizational Skills
- Time Management
- Multitasking
- Reception Management
Preferred Skills
- Office Management Certification
Qualifications
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Bachelors degree
- Additional certification in Office Management is a plus
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
