Job Summary
The Receptionist is responsible for managing the front desk operations and being the first point of contact for visitors, patients, and callers. The role requires excellent communication skills, a polite attitude, and the ability to handle administrative tasks efficiently.
Key Responsibilities
- Greet visitors, patients, and guests in a polite and professional manner
- Answer and manage incoming calls; transfer calls to concerned departments
- Register visitors / patients and maintain front desk records
- Schedule appointments and manage basic inquiries
- Handle incoming and outgoing correspondence (emails, couriers, documents)
- Coordinate with internal departments for smooth communication
- Maintain cleanliness and discipline at the reception area
- Provide correct information about services, timings, and departments
- Maintain confidentiality of patient/client and company information
Required Skills & Qualifications
- Minimum qualification: 12th Pass / Graduate preferred
- Good communication skills (Hindi & English)
- Basic computer knowledge (MS Word, Excel, Email)
- Pleasant personality with customer-friendly attitude
- Ability to multitask and remain calm under pressure
Experience
- Freshers can apply
- Previous experience as a receptionist or front office executive will be an advantage
