Receptionist

Position

Receptionist (Medical)

Role Description

This is a full-time on-site Receptionist role located in North Delhi. The receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service on a day-to-day basis.

Roles and Responsibilities

• Excellent phone etiquette and communication skills.
• Good documentation, organization, and multitasking skills.
• Provide excellent customer service to patients and visitors.
• Address patient concerns or escalate issues to the appropriate personnel.
• Manage and reconcile cash transactions.
• Ensure accuracy in handling financial transactions.
• Familiarity with medical terminology is an advantage.
• Good knowledge of PNDT, NABL and NABH guidelines

Qualifications

• Degree in healthcare or a related field.
• Experience in working in Lab/Hosiptal/Medical Center is must.
• Good experience in receptionist duties, clerical skills, and customer service.
• Basic knowledge of medical terminology and insurance processes.
• Good knowledge of MS excel, lab software, MS word.

Company Description

Saiman Healthcare is the world's first home healthcare group founded and lead by a group of critical care and emergency physicians. Our aim is to make home healthcare accessible, accountable, and affordable for their patients. Saiman Healthcare offers the world's first comprehensiveICU Care at home, In-house Diagnostics, Critical Care Clinic, Air & Road Ambulance, Telemedicine & Tele-monitoring, Smart ICU's, Critical Care Training and Education.