Role & responsibilities:
- The principal objective to lead improvement initiatives in quality and manufacturing of powder business unit.
- To support plant operations in improving processes such as RFT, New Product Introduction, Value Creation programs, Value Efficiency and Cost Efficiency.
- Will be responsible for ensuring quality of products manufactured at site is benchmarked favorably vis-a-vis competition/peer site by ensuring market trials and trials at customer of all new products & recipes before implementation at site.
- Identifying areas of improvement in key deliverables of site, build capability of team for sustainable continuous improvement.
- Co-ordinate with R&D center in benchmarking, technical evaluations of new products, scale up of new recipes, new product introduction and for any deviation of production parameter.
- Design and deliver on site quality improvement plan with aligning regional, global and commercial quality requirements.
- Review, develop and ensure adherence to incoming, process and finish goods inspection plan.
- Provide necessary support, training and build process capability of team to minimize process deviations.
- Drive customer satisfaction through quick resolution of complaints.
- Strengthen quality management system by complying to ISO and internal requirement.
Customer Complaints Handling:
- Visit Customer lines to understand extent of problem & suggest corrective actions.
- Conduct RCA & recommend / implement improvements
- Coordinate with R&D for formulation changes.
Preferred candidate profile:
- Bachelor of Technology in Chemical Engineering from reputed institutes / Master of Science in Chemistry or Equivalent.
- 10–12 years experience in handling manufacturing set-up in which 2–3 years in managerial role
- Proficiency in MS Office, ERP
