Job Tittle : QA Lead (ITSM & Networking)
We are seeking a QA Lead with 7+ years of experience (2+ in leadership) to drive high-quality releases for our ITSM and networking product suites. You will define test strategies, mentor a skilled QA team, and ensure seamless delivery within an Agile/DevOps environment.
Key Responsibilities:
- Strategy & Leadership: Design comprehensive test plans and lead manual/automated testing efforts.
- Technical Execution: Conduct functional, regression, and performance testing while validating networking protocols (TCP/IP, SNMP, DNS).
- Integration: Manage defect tracking (JIRA), perform Root Cause Analysis, and integrate automated scripts into CI/CD pipelines.
- Compliance: Ensure product alignment with ITIL/ITSM best practices.
Qualifications:
- Expertise in Manual & Automation testing (Selenium, Python, or Java).
- Strong understanding of networking infrastructure and log analysis.
- Proficiency with SQL, APIs (Postman), and performance tools (JMeter).
- Exceptional analytical skills and experience in stakeholder collaboration
