Company Description
24/7 Software is a global leader in operations and safety management software designed for premier venues in sports, leisure, and entertainment. The company's solutions include incident and emergency management, real-time communications, maintenance, lost & found tracking, guard tours, and advanced analytics to support optimal venue operations. Trusted by over 85% of stadiums and arenas across North America's major sports leagues, 24/7 Software is also used internationally by prominent venues like FC Barcelona and Manchester United. With operations spanning North America, the United Kingdom, Australia, Asia, India, and Latin America, the company empowers its clients to address critical operational challenges effectively. For more details, visit www.247software.com.
Role Description
- Demonstrates high aptitude in a variety of software testing concepts, practices, and procedures
- Must be well aware of agile software development life cycle
- Relies on extensive experience and judgment to plan and accomplish quality assurance of a project within time frame by analyzing and design test scenarios
- Coordinate with product and development teams to collaborate on delivery of high-quality and high-performance applications.
- Review requirements, specifications and technical design documents to provide timely and meaningful feedback
- Deploy code on Staging/QA(or an intermediate environment) and then Production in a timely manner and ensure the new code doesn't break the functionality.
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize, plan and coordinate testing activities
- Design, develop and execute test scripts using provided tools/open-source tools and ensure 0-defect releases
- Identify, record, document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products functions to meet business needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Should be good in effective communication and Product partner handling skills
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools, processes and strategies
- Active participation in requirement analysis, sprint planning, bug review, RCA meetings, and release planning.
Qualifications
- Proven work experience of 3+ years in software quality assurance
- Strong knowledge of software QAmethodologies, tools and processes
- Experience in writing clear, concise, and comprehensive test plans and test cases.
- Should be good at tracking and monitoring bugs until closure.
- Ability to test the product features thoroughly and possesses excellent detailed bug reporting skills.
- Good at doing root cause analysis on the bugs.
- Works well in a team environment and makes reaching team goals the highest priority
- A self-starter who can recognize area of impact and assurances Product requirements are met, and at the same time, the software remains flexible enough with upgrades/enhancements/fixes.
- Good verbal and written communication skills.
- Good to have knowledge of SQLand should be able to write SQL queries.
- Knowledge and awareness ofAPI testingREST, Postman
- Experience working in an Agile/Scrum development process
- Experience with test management tools (JIRA, Bugzilla, Quality Center, etc.).
- Good to have any relevant Certifications (ISTQB, CAST, CASQ, CSTE, CSQA).
