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Global Act

Quality Analyst

5-7 Years

This job is no longer accepting applications

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  • Posted 3 months ago
  • Over 100 applicants

Job Description

  • Gives constructive feedback to associates and derive action plan.
  • Completing Call Monitoring and Feedbacks as per SLAs and compliance.
  • Conducting Calibration Sessions and initiating Action Plans for reducing Variance.
  • Ability to coach associates and peers on Quality tools pertaining to the project.
  • Is able to understand the impact of individual performance to meet / improve *sales* targets.

More Info

Job Type:
Industry:
Employment Type:
Open to candidates from:
Indian

About Company

Global Act

Job ID: 115542501

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