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• Ensure smooth operations of the property using efficient processes and technology
• Lead, guide, and develop on-site teams to handle operational challenges
• Monitor and maintain SLAs and KPIs for internal teams and outsourced vendors
• Manage budgeting, cost control, and financial planning for site operations
• Oversee vendor quotations, invoices, and payment follow-ups
• Ensure accuracy in billing and timely submission of cost sheets
• Plan manpower requirements and support hiring processes
• Conduct regular site inspections to ensure maintenance and service quality
• Ensure strong coordination and teamwork across all facility functions
• Assist in annual budgeting and strategic planning with client stakeholders
• Maintain proper documentation, reports, and client communication records
• Handle occupant queries and ensure effective complaint management systems
• Ensure compliance with health, safety, and statutory regulations
• Implement risk assessment recommendations and business continuity plans
• Manage emergency maintenance situations efficiently
• Build and maintain relationships with clients, contractors, and authorities
• Prepare and submit daily and monthly management reports
• Maintain as-built drawings and documentation libraries
• Coordinate with regional and corporate teams for reporting and compliance
Job ID: 146541591