Property Manager

Job Title: Property Manager

Job Summary:

The Property Manager is responsible for overseeing end-to-end operations, maintenance, financial performance, and compliance of commercial properties. The role ensures efficient service delivery, tenant satisfaction, regulatory adherence, and optimal asset performance while managing site teams, vendors, and budgets.

Key Roles & Responsibilities:

1. Operations & Facility Management

• Act as the primary point of contact for day-to-day facility operations and statutory compliance
  
• Oversee operation & maintenance of all MEP systems (Electrical, DG, HVAC, Lifts, STP/WTP, Fire, Plumbing, etc.) as per asset manuals
  
• Ensure adherence to SOPs, checklists, logbooks, and preventive maintenance schedules
  
• Maintain high standards of cleanliness, hygiene, and upkeep across all areas
  
• Implement and monitor parking management and visitor management systems
  
  

2. Financial Management & Commercial Performance

• Track property management expenses vs. budget and ensure profitability
  
• Ensure ≥90% utility collections by 20th and ≥90% CAM collections by month-end
  
• Oversee utility billing, reconciliation, and tenant invoicing
  
• Monitor vendor payments and financial timelines
  
  

3. Vendor & Procurement Management

• Manage vendor lifecycle including selection, onboarding, and performance evaluation
  
• Ensure procurement processes, competitive quotations, and approvals are followed
  
• Raise IPRs, release PO/WO, and track execution and billing
  
• Maintain inventory, stock levels, and consumption tracking
  
  

4. Team Management & Administration

• Supervise site team and vendor staff; recommend performance recognition
  
• Manage staff attendance, leave planning, and manpower allocation
  
• Conduct training programs including emergency response and safety drills
  
• Ensure coordination with PMC teams and certify attendance monthly
  
  

5. Reporting & Compliance

• Daily, monthly, quarterly, and half-yearly reports
  
• Previous day report (by 11 AM)
  
• Monthly operations report (by 5th)
  
• Conduct monthly performance reviews and MOM submissions
  
• Ensure labor compliance audits and statutory adherence
  
• Coordinate corporate audits and ensure closure of observations
  
  

6. Safety, Security & EHS

• Ensure site is fully compliant with EHS standards (energy, water, waste, chemical handling, PPE, LOTO, etc.)
  
• Conduct fire drills, emergency response training, and evacuation exercises
  
• Oversee security operations and implementation of security protocols/manuals
  
• Ensure pest control and safe use of chemicals
  
  

7. Asset & Documentation Management

• Maintain updated records of assets, drawings, manuals, and documentation
  
• Ensure proper handover of floor inventory to tenants
  
• Track statutory certifications (CEIG, lift inspections, etc.) and close observations
  
  

8. Tenant & Client Coordination

• Coordinate with tenants for billing, collections, and service delivery
  
• Support VIP visits and events planning (festivals, R&R, national events, etc.)
  
• Ensure high levels of client satisfaction and relationship management
  
  

Required Qualifications:

Education:

• Degree / Diploma in Engineering (Electrical / Mechanical)
  

Experience:

• 5–6+ years in Property Management / IFM / IPC organizations
  
  

Key Skills & Competencies:

• Strong technical and property management expertise
  
• Sound financial and commercial acumen
  
• Proven ability in team leadership and vendor management
  
• Excellent communication, interpersonal, and stakeholder management skills
  
• Strong problem-solving and decision-making ability
  
• High focus on customer service and operational excellence
  
• Adaptability to new technologies and evolving environments