Key Responsibilities:
Pre-Project Phase (Concept / Pre-Sales):
- Prepare high-level project timelines.
- Work with regional teams to create and review effort estimates for services.
Project Planning Phase:
- Create and maintain project Confluence pages.
- Coordinate with HQ teams for internal kickoff meetings.
- Publish detailed project schedules and support regional PMs in updating project plans.
- Create project charter, team matrix, escalation matrix, and RACI matrix.
- Create Epic tickets in JIRA and update all delivery progress.
- Track budgets, man-hours (via Clockify), and resource planning.
Project Delivery Phase:
- Attend weekly project review meetings and update Confluence notes and action items.
- Follow up on hardware manufacturing, logistics, and supply chain coordination.
- Monitor hardware and software deliverables, identify gaps, and create JIRA tickets for additional requirements.
- Collaborate with product teams to ensure timely delivery of features.
- Support invoicing, FOC materials tracking, and budget monitoring.
- Coordinate build handover to verification and validation teams.
- Monitor testing progress and escalate issues as needed.
Project Execution Phase:
- Support resource allocation and travel planning.
- Coordinate server readiness and create deployment tickets in JIRA.
- Lead integration testing with regional teams, customers, and HQ.
- Setup and lead war rooms if required.
- Assist in UAT test plans, KPI monitoring, ramp-up plans, and closure of NPD tickets.
- Ensure successful handover of projects to Client Services.
