Project Manager
Job Family Definition
Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third-party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management.
Job Family Definition for Mgr, Pro Mgmt Office: Responsible for establishing and maintaining the portfolio and project management environment based upon Policies, Standards, Customer Engagement Roadmap and Global Method. May perform responsibilities as a member of an Engagement Program Management Office (EPMO) or as a business unit leader with responsibility for a portfolio of customer projects.
Management Level Definition
Applies developed subject matter knowledge to solve common and complex business issues and
recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act
as a team or project leader providing direction to team activities and facilitates information
validation and team decision making process. Exercises independent judgment to identify and select
a solution. Ability to handle most unique situations. May seek advice in order to make decisions on
complex business issues.
Responsibilities
- Manages customer project delivery.
- Revenue as detailed in Impact section.
- Large/ moderately complex/ local or sub- region.
- Medium/ high risk.
- Medium complexity legal and commercial issues.
- Manages project financials including P&L.
- Meets or exceeds SOAR approved budgets.
- Provides reliable financial forecasts tothe management.
- Manages business development.
- Identifies and develops new opportunities on current project.
- Supports qualification and opportunity assessment for large and moderately compleopportunities.
- Acts as opportunity manager for medium to high risk deals.
- Manages client relationships.
- Manages mid to upper level client delivery relationships.
- Frequently represents the organization to external customers/clients.
Manages project team.
Manages internal as well as external resources with a team size less than 20 people.
Mentors and encourages skill development of project team members.
Provides performance review input and indication of area of development for team members.
Education And Experience Required
First Level University degree.
3+ year's experience in project management or in like roles/businesses.
Knowledge And Skills
Demonstrates an in-depth understanding of key company Services operational policies,
processes and methodologies applicable to project management.
Speaks with expertise to many layers of depth related to project management methods
Participates in the company PM Professions community On the PMP Certification path. On the
PMP Certification path.
