Program Manager

Company Overview

Trianz is an applied AI solutions company that accelerates customer business transformation through AI powered Transformation Services as a Software Model. With 25+ years of transforming enterprises, we've evolved to a product-led, platform-driven organization serving global enterprises across Financial Services, Insurance, Healthcare, Hi-Tech, Manufacturing, and other industries.

With global presence across 4 continents, our platform portfolio under the unified Concierto brand delivers end-to-end transformations including solutions for Migrate, Manage, Maximize, Modernize, Insights & Agentic AI, and SecOps - delivered through strategic partnerships with leading hyperscalers.

We're building the premier innovation-led organization in the digital transformation space through AI-first methodologies and data-driven excellence - Revolutionizing Transformations.

Role Overview :

The Program Manager acts as a force multiplier for Trianz s functional leadership, owning the execution infrastructure that translates strategic intent into measurable outcomes; Program Manager independently structures programs, maintains accountability across cross-functional teams, and ensures that critical initiatives are delivered on time and with meaningful impact.

Key Responsibilities:

Strategic Initiative Ownership

• Own the end-to-end execution of strategic programs assigned by the functional head from planning through delivery and outcome measurement
• Translate leadership priorities into structured work plans with milestones, owners, dependencies, and risk flags
• Serve as the single point of accountability for initiative progress, escalation, and stakeholder communication

Cross-Functional Coordination

• Drive alignment across internal teams sales, delivery, marketing, alliances, finance, and HR to ensure program workstreams stay on track
• Facilitate working sessions, steerco updates, and cross-team reviews; manage follow-through on decisions and action items
• Identify interdependencies between programs and proactively surface conflicts or resourcing gaps to leadership

Execution Rigor and Operating Cadence

• Build and maintain program trackers, dashboards, and status reporting that give functional heads real-time visibility into initiative health
• Establish operating rhythms (weekly syncs, QBRs, retrospectives) and ensure they run efficiently
• Drive closure on open items; hold teams accountable to commitments without formal authority

Stakeholder Management

• Prepare executive-ready updates, briefing documents, and decision memos for functional heads and leadership
• Manage relationships with internal stakeholders and, where applicable, external partners or vendors involved in program execution
• Communicate proactively flag risks early, present options, and recommend courses of action

Continuous Improvement

• Document learnings from program execution and feed them into improved planning frameworks, templates, and processes for the function
• Identify opportunities to accelerate execution velocity, reduce friction, or improve handoffs across teams

Qualifications:

• Bachelor's degree is required; an MBA or equivalent postgraduate qualification is preferred.
• PMP, PMI-ACP, or similar program management certification is an added advantage.
• 8–10 years of experience in program management, business operations, strategic planning role within a technology company, management consultancy, or enterprise IT services firm.
• Proven experience managing cross-functional programs with direct accountability for outcomes
• Prior experience working in or closely with alliances, marketing, or professional services functions is strongly preferred.

Core Competencies Required:

Program Ownership

Drives end-to-end program execution—planning, tracking, escalation, and closure. Ensures progress while maintaining momentum, without becoming a bottleneck.

Structured Thinking

Translates ambiguous mandates into clearly defined workstreams, ownership models, and timelines. Applies first-principles thinking in the absence of established playbooks.

Stakeholder Influence

Effectively influences peers and senior stakeholders without formal authority. Builds credibility through strong preparation, consistent follow-through, and sound judgment.

Communication Clarity

Delivers concise, executive-ready communication. Synthesizes complex information into clear insights, actionable recommendations, and well-defined asks.

Commercial Awareness

Understands how the supported function contributes to revenue, pipeline, and delivery outcomes. Designs and drives programs aligned to business impact.

Adaptability

Thrives in a dynamic, high-growth environment with shifting priorities. Demonstrates agility while maintaining execution discipline and momentum.

Why choose Trianz

• Personal Growth: Startup agility with enterprise impact. Experience rapid innovation cycles while working on Fortune 500 transformations.
• AI-First Future: Where humans and AI revolutionize business. Lead the charge in implementing AI-driven transformation at scale.
• Global Impact: Shape transformation across continents. Work with diverse teams and clients spanning Americas, Europe, Asia, and beyond.
• Executive Access: Direct impact on Fortune 500 strategies. Work alongside C-suite leaders and influence major business decisions.

Equal Employment Opportunity

Trianz is an Equal Opportunity Employer and does not discriminate on the basis of race, colour, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veterans (except in those special circumstances permitted or mandated by law.