Program Manager

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Job Description

Role & Responsibilities

Coordinate internal teams and third-party vendors to ensure seamless and efficient project execution.
Deliver all projects on time, within scope, and within the approved budget.
Assist in defining project scope and objectives by involving all key stakeholders and validating technical feasibility.
Ensure optimal resource availability and effective allocation across project activities.
Develop and maintain detailed project plans to monitor progress and track milestones.
Manage changes to project scope, schedule, and costs using structured verification techniques.
Measure and evaluate project performance using standard tools and methodologies, escalating issues to management when necessary.
Build and maintain strong relationships with clients and key stakeholders throughout the project lifecycle.
Perform comprehensive risk management to minimize delivery risks and ensure project stability.
Establish productive working relationships with third-party vendors and partners.
Create, update, and maintain all project-related documentation to ensure transparency and alignment.
Conduct detailed meetings with clients to gather requirements, clarify expectations, and finalize project briefs.
Track overall project performance, including short-term achievements and long-term objectives.
Meet defined budgetary goals and adjust project constraints based on financial insights and analysis.
Develop comprehensive project plans for internal teams and clients to ensure clarity and alignment at all stages.

Requirements / Must-Have & Good-to-Have Skills

Must-Have

Proven experience in managing IT projects.
Strong client-facing and internal communication skills.
Excellent written and verbal communication abilities.
Solid organizational capabilities, with strong attention to detail and effective multitasking.
Strong working knowledge of Microsoft Office Suite, including PowerPoint.
PMP certification.
Hands-on experience with Jira, MS Project (MPP), and other MS Office tools.

Good-to-Have