Job Description
The role of the Program Manager is as follows:
- Organizing, attending and leading stakeholder meetings.
- Work with client stakeholder groups across North America, Europe & APAC to provide weekly reporting.
- Documenting and following up on important actions and decisions from meetings.
- Preparing necessary presentation materials for meetings.
- Ensuring project deadlines are met and supporting the CBRE project managers succeed with their projects.
- Provide a structured governing project management body.
- Provide a centralized management structure for all project management functions.
- Provide project portfolio reporting capabilities.
- Outline a well-defined project management process or methodology.
- Mentor and train team members to support team development.
- Developing project strategies.
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Assess project risks and issues and provide solutions where applicable.
- Ensure stakeholder views are managed towards the best solution.
- Oversee implementation and ongoing program management across several countries
- Serve as liaison between on-site technical teams, account leadership, and client contacts.
- Support Client's wider sustainability and corporate social responsibility objectives
- Create a win-win situation to solve client problems while growing the CBRE business.
- Responsible for the change management process, both at a project and program level.
- Ensure SLAs compliance, especially for key KPIs such as program schedule and finance.
- Manage internal financial reporting.
- Achieving/exceeding financial goals.
- Responsible for escalation management, both internal and client facing.
What We Offer
- Career opportunity in a multinational company.
- Positive & constructive feedback to improve knowledge & ability to deliver.
- Alearning environment, where you are encouraged to share knowledge.
- Youwill constantly be challenged to find ways to improve the effectiveness of theteam & enhance our service offering.
- Youropinion will not only be valued, but you will also be empowered to act uponthis & shape the way we work.
- THEPERFECT CANDIATE
- Innovative& keen to learn new things.
- Organizedand self-directed.
- Skilledin gaining customer confidence.
- Enjoywhat they do & contribute to a fun exciting environment.
- Findways to express statistics creatively & beyond just excel graphs.
- Havinga passion for energy & sustainability.
- Highlevels of attention to detail.
- Provenwork history aligned with our CBRE values of Respect, Integrity, Service andExcellence.
CANDIDATE SPECIFICATION
Skills
Specification
Qualifications
- Bachelor's in engineering or project management
- Preferred Engineering: Electrical, Mechanical, Instrumentation & controls or Controls engineering.
Experience
- A minimum of 3 years experience in Project/Program Management.
- Experience of building services and control systems is required.
- Energy efficiency auditing experience preferred
Program/Project Management
- Demonstrable management skills, with the ability to manage multiple technical projects/programs and clients
- Delivers work efficiently and to time
- Ability to manage budgets
- Available to travel across APAC & Europe as needed to support the program. Average 15-20% travel expectation but may increase from time to time.
Technical Skills
Understanding of mechanical, HVAC and electrical building systems, building automation systems, intelligent building systems is preferred.
Experience In Niagara Based Control Systems Is Preferred
Problem solving ability in implementation of energy auditing, energy conservation projects, recommissioning and M&V is preferred
Program management and budget management skills
Advanced skills in Microsoft Office and Microsoft Project
Communication & Strategic Skills
Proven record of providing excellent internal and external customer service; needs to have excellent interpersonal skills as well as be detail oriented; strong leadership/management, verbal and written communication, negotiating and presentation skills
Excellent report writing skills with ability to communicate technical issues effectively
Ability to research, analyse and form conclusions on complex issues
Presents compelling arguments to support clients decision making
Ability to coach & support colleagues
Supervisory Responsibilities
Leads by example and models behaviours that are consistent with the company's values
CANDIDATE SPECIFICATION 
