Job Title: Program Coordinator
Shift:- EST
Experince:- 2-7 years
Location:- Hyderabad onsite
Overview
The Program Coordinator is a client-facing role responsible for supporting day-to-day operations within the Managed Service Provider (MSP) program. The ideal candidate is detail-oriented, organized, and able to manage multiple tasks while maintaining good communication with suppliers, managers, and internal teams.
Key Responsibilities
- Accept and process Statements of Work (SOWs) and associated fees in Fieldglass
- Prepare and issue change order documents to update existing SOWs
- Manage and input revisions in Fieldglass accurately and in a timely manner
- Respond to inquiries from suppliers, hiring managers, and program stakeholders
- Assist with documentation, tracking, and reporting as needed
- Support overall MSP program operations to ensure compliance with processes and service level expectations
- Collaborate with team members to identify and resolve issues efficiently
- Maintain professionalism and strong customer service in all client-facing interactions
Required Qualifications
- Previous experience supporting an MSP program or working in a staffing/vendor management environment
- Experience using SAP Fieldglass or similar Vendor Management Systems (VMS)
- Basic proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Strong written and verbal communication skills
- Ability to learn quickly and adapt to changing priorities
- High attention to detail and strong organizational skills
- Ability to manage multiple tasks with minimal supervision
