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JP Morgan Chase & Co.

Product Manager - Payments Digital & Design

5-7 Years
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Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Access Digital & Design team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

The Access® Digital & Design team has global responsibility for product management and sales support, an award-winning client facing cash management platform. Our digital solutions enable clients to connect and transact around the globe leveraging Online & Mobile, File Transmission, Integration and/or API options.

Job responsibilities
  • Own the client's end-to-end global online transaction initiation experience
  • Interact with technology & business to better understand needs and identify opportunities for best in class solutions
  • Lead product strategy, roadmap and feature sets with input from regional and line of business teams
  • Lead feature delivery, partnering with technology, operations, service, risk, compliance and legal teams
  • Manage aspects of the Product Development Lifecycle using an Agile methodology
  • Collaborate with implementation, support, sales and marketing to rollout features globally
  • Drive operational and client issues, to resolution, including client escalations where applicable.
  • Demonstrate superior judgment to mitigate risk foster an environment where risk/control issues are escalated and creative solutions are identified

Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Knowledge of cash management, particularly global transaction initiation across all pay methods and related clearing rules (NACHA, SWIFT, ISO, etc.)
  • Successful track record of leading large-scale initiatives in a matrix environment
  • Software development lifecycle with a strong experience in agile
  • Highly collaborative, team focused working style
  • Strong interpersonal skills and ability to work across disciplines

Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization

More Info

About Company

JPMorgan Chase Bank, N.A., doing business as Chase Bank or often as Chase, is an American national bank headquartered in New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase

Job ID: 146354307

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