Product Manager

Key Responsibilities:

• Work with user research design team to get the desired outcome for any product capability
• Work with product leads to get design reviewed across various clients and ensure success
• Ensure measurability of any product capability build and impact created
• To translate market/customer requirements to define WHAT needs to be done and WHY.
• Support any marketing proposal/decision with a comprehensive business rationale.
• Direct interaction with customers to understand their requirements. Own the end to end customer journey for Key gStore customers.
• Conduct market and customer research to shape future direction, develop product and solution concepts, and present recommendations to senior management.
• Work closely with functional leads and other team members to define product and solution-level details required to deliver the next generation of products and solutions to market that meet our customers demands.
• Provide market/customer context to the product engineering team. Develop customer evaluation programs and prepare customer messaging for product issues when necessary in areas of ownership.

Requirement:

• 3-5 years of experience as a Product Manager in SaaS products, preferably with domain knowledge of retail
• Strong ability to identify business problems, drive solutions, and objectively measure the impact through KPIs
• Strong written and verbal communication, execution, quantitative, and analytical skills combined with creativity and negotiation abilities
• Ability to interact with cross-functional and international teams
• Experience in product lifecycle management is required, and roadmap ownership is desirable
• Experience with SaaS-based enterprise products would be preferred
• B2C experience will be preferred