Standards Support & Ecosystem Engagement
- Collaborate with Technology Lead to run experiments that contribute to PCI-SIG, CXL, and IEEE standards development.
- Support industry workshops, compliance events, and Plugfest by preparing demo setups, running tests, and capturing data.
- Track relevant activity across PCIe, CXL, and Ethernet ecosystems and share actionable insights with product and engineering teams.
2. Engineering Enablement
- Work closely with engineering teams to define technical requirements and contribute to feature development.
- Validate early software builds, report issues, and offer feedback on usability, performance, and feature completeness.
- Develop and maintain Python-based automation scripts to streamline testing and validation processes.
3. Sales Enablement & Content Development
- Create technical content including datasheets, application notes, methods of implementation (MOIs), and web updates.
- Support webinars, product launches, and technical campaigns that articulate the value of Tektronix s PCIe/CXL and Ethernet offerings.
- Collaborate with marketing and product management to ensure messaging aligns with customer use cases and industry trends.
4. Pre-Sales Technical Support
- Deliver product demos, technical presentations, and training sessions to field teams and customers.
- Assist with customer evaluations, proof-of-concepts, and proposal development for PCIe/CXL and Ethernet solutions.
- Provide technical expertise to differentiate Tektronix in competitive engagements.
5. Post-Sales Customer Support
- Troubleshoot and resolve customer issues, managing bugs and actionable requests (ARs) with R&D teams.
- Maintain close engagement with key customers to ensure successful adoption and ongoing satisfaction.
- Provide feedback loops from the field to guide product improvements
Who You Are
- A hands-on engineer with strong technical acumen in high-speed serial technologies such as PCIe, Ethernet and CXL.
- A proactive collaborator who thrives in cross-functional environments and is comfortable working directly with customers, engineering, sales, and standards bodies.
- A detail-oriented problem solver who enjoys translating technical complexity into customer-centric solutions.
Qualifications
- Bachelor s or Master s degree in Electrical Engineering, Computer Engineering, or related field.
- 3+ years of experience in applications engineering, validation, or customer support in the test & measurement or semiconductor industry.
- Solid understanding of PCIe Gen5/Gen6, CXL, and Ethernet technologies (e.g., 100G/400G), including deep understanding of jitter, eye diagrams, and high speed signal integrity.
- Hands-on experience with lab equipment such as high-bandwidth oscilloscopes, BERTs, AWGs, and automation tools.
- Experience with Python for instrument automation, test scripting, or workflow enhancement
- Strong communication and presentation skills; ability to convey technical concepts clearly.
- Willingness and ability to travel (25-30%) both domestically and internationally.
